Terms & Conditions
PLEASE REVIEW THESE TERMS & CONDITIONS CAREFULLY, AS THEY AFFECT YOUR RIGHTS.
THIS AGREEMENT INCLUDES A MANDATORY ARBITRATION AGREEMENT, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY CLAIM (AS DEFINED IN SECTION 13) TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN A COURT. IF YOU WANT TO OPT-OUT OF THIS MANDATORY ARBITRATION AGREEMENT, SECTION 13 BELOW DESCRIBES THE PROCEDURES YOU MUST FOLLOW TO DO SO. THE ARBITRATION AGREEMENT ALSO INCLUDES A CLASS ACTION WAVIER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ANY CLAIM INDIVIDUALLY AND NOT AS A PART OF A CLASS ACTION.
- TERMS & CONDITIONS OF THE SITES
Pur30.com (collectively, the “Sites”) are owned and operated by Pur30, LLC, (collectively, “us”, “we”, or “our”). These Terms & Conditions, and any amendments or supplements to it, together with our Privacy-Policy (collectively, the “Agreement”) apply to your use of the Sites, content and materials on the Sites (collectively, “Content”), any order you place through the Sites, your use of our products, and our use of your social media content. By using the Sites or accessing its Content, you accept and agree to these Terms & Conditions, which govern your use of the Sites. Please read these Terms & Conditions carefully before using the Sites or providing us permission to use your social media content, because they affect your legal rights and obligations.
If you do not agree with any of these Terms & Conditions, please do not use the Sites, do not order and do not use our product. By using the Sites, you will be deemed to have irrevocably agreed to these Terms & Conditions.
You agree that Pur30 may, in its sole discretion, and at any time, terminate or suspend its operation of the Sites or your use of the Sites, without prior notice to you, for any reason that Pur30, in its sole discretion, deems appropriate. You further agree that Pur30 will not be liable to you or to any third party for the consequences of such termination or suspension. In the event of any termination of your use of or access to the Sites, you agree that the provisions of the Agreement regarding protection of intellectual property rights and licenses, indemnification, disclaimer regarding information provided on the Sites, disclaimer of warranties with respect to use of the Sites, limitation on Pur30’ liability, and pre-dispute, mandatory binding arbitration, and class action waiver shall survive any such termination.
Pur30 may assign, transfer, or subcontract any of its rights or obligations under these Terms & Conditions and Conditions of Purchase to any third party at our discretion. Any representations, warranties, and indemnification obligations made or undertaken by you will survive cancellation or termination of your account or relationship with Pur30. No delay by Pur30 in exercising any right or remedy under these Terms & Conditions shall operate as a waiver of that right or remedy or shall affect Pur30’ ability to subsequently exercise that right or remedy. Any waiver must be agreed to by Pur30 in writing. These Terms & Conditions supersede any other terms previously published by us and any other representations or statements made by us to you, whether oral, written, or otherwise.
- USE OF THE SITES
In order to use the Sites, you must be (a) 18 years or older and have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws; or (b) 13 years or older and have your parent or guardian’s consent to the Agreement. The Website is not intended for children under the age of 13 and no person under the age of 13 may use the Website. If you use the Website, you are affirming either that you are at least 18 years old or that you are at least 13 years old and have your parent or guardian’s consent.
- MODIFICATIONS
We reserve the right to modify, update, or remove portions of these Terms & Conditions at any time, so please check back and review these Terms & Conditions from time to time. We will provide notice of any material changes by posting the revised Terms & Conditions on the applicable Sites with an updated “Last Revised” Date. Any material changes will take effect automatically 30 days after they are posted on the Sites.
Your continued use of the Sites signifies your acceptance of any changes. If you do not agree with our Terms & Conditions, you should discontinue your use of the Sites.
- NO WAIVER
The failure of Pur30 to enforce these Terms & Conditions at any time for any reason, shall not be construed as a waiver of any right to do so at any time.
- PRIVACY
Any information you give us will be stored and used in accordance with our Privacy-Policy. By indicating your acceptance of these Terms & Conditions, you also indicate that you understand and consent to the information collection, use, and disclosure practices described in our Privacy Policy.
- DISCLAIMERS & WARRANTIES
Content on the Sites is provided for entertainment purposes only.
THE SITES AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THESE SITES IS AT YOUR OWN RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PUR30 AND THE SITES EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO THE SITES OR CONTENT, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
PUR30, DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT (A) THE SITES OR CONTENT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE OPERATION OF THE SITES OR CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, ACCURATE, OR ERROR-FREE OR THAT ANY ERRORS WILL BE CORRECTED; (C) ANY PARTICULAR RESULTS WILL BE OBTAINED FROM THE USE OF THE SITES; OR (D) THE SITES OR THE SERVERS THAT MAKE THE SITES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
THE INFORMATION PRESENTED ON OR THROUGH THE SITES IS MADE AVAILABLE SOLELY FOR INFORMATION PURPOSES. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THIS INFORMATION. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK. WE DISCLAIM ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR ANY OTHER VISITOR TO THE SITES, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS. THE SITES MAY INCLUDE (OR INCLUDE LINKS TO) CONTENT PROVIDED BY THIRD PARTIES. ALL STATEMENTS EXPRESSED IN THESE MATERIALS AND ALL ARTICLES AND RESPONSES TO QUESTIONS AND OTHER CONTENT, OTHER THAN THE CONTENT PROVIDED BY PUR30 ITSELF, ARE SOLELY THE OPINIONS AND THE RESPONSIBILITY OF THE PERSON OR ENTITY PROVIDING THOSE MATERIALS. THESE MATERIALS DO NOT NECESSARILY REFLECT THE OPINION OF PUR30. WE ARE NOT RESPONSIBLE OR LIABLE TO YOU OR ANY THIRD PARTY FOR THE CONTENT OR ACCURACY OF ANY MATERIALS PROVIDED BY ANY THIRD PARTIES.
PUR30 WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, ANY SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM OR CONNECT WITH THE SITES, INCLUDING THE USE OF OR THE INABILITY TO USE THE MATERIALS IN THE SITES, EVEN IF PUR30 OR ONE OF ITS AFFILIATES OR AN AUTHORIZED REPRESENTATIVE OF EITHER OF THEM, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL PUR30’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE EXCEED THE AMOUNT PAID TO PUR30, IF ANY, FOR ACCESSING THE SITES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
- OUR USE OF CONTENT
Generally. Pur30 will consider anything you provide to it or contribution or post to the Sites as available for our use free of any obligations to you, except where solicited or invited submissions are expressly governed by additional terms appearing elsewhere on the Sites, in which case those additional terms will determine how we treat your solicited or invited submissions.
Subject to the provisions of any additional terms, by posting or uploading any content to the Sites or providing any communications and/or materials (“User Content”), you automatically and irrevocably: (a) grant and assign Pur30 a royalty-free, perpetual, non-exclusive, unrestricted, fully transferrable worldwide license to any and all rights in the User Content including without limitation all copyright, together with all consents (if any) necessary to enable its reproduction, distribution, modification, publishing or other exploitation by Pur30 or by any person authorized by Pur30, by any means and in all media now known or hereafter devised, without payment or other reference to you or any other person, and to advertise and promote such exploitation, for the full period of all such rights (together with any extensions and renewals) and insofar as possible into perpetuity; (b) waive all moral rights in the User Content which may be available to you in any part of the world and confirm that no such rights have been asserted; (c) appoint Pur30 as your agent with full power to enter into any document and perform any act Pur30 may consider appropriate to confirm the grant and assignment; (d) warrant that you are the owner of the User Content and entitled to enter into these Terms & Conditions; (e) confirm that no such User Content will be subject to any obligation to you or any other person and that Pur30 shall not be liable for any use or disclosure of such User Content.
Social Media Content. From time to time, Pur30 will re-post or otherwise use in its advertising a consumer’s photos, experiences, stories, or other content from their personal social media account. Pur30 will never use your personal social media content (“UGC”) without first obtaining your express written permission.
By agreeing to allow Pur30 to use your UGC, you represent and warrant:
You own all rights to the UGC and have the right to grant Pur30 a license to use the UGC (including any material embodied in the UGC);
You have express permission from any person, living or dead, in the UGC to use their likeness;
The UGC does not contravene or infringe on anyone else’s copyright or other intellectual property, moral rights, privacy or publicity rights; and
The UGC does not in any way violate any law, or the applicable social media platform’s Terms & Conditions, privacy policy, or other applicable rules or conditions.
Further, by agreeing to allow Pur30 to use your UGC, you agree to grant Pur30 an irrevocable, perpetual, non-exclusive, fully paid-up, royalty-free, sub-licensable license and right to reproduce, transmit, display, comment on, edit, modify, alter, exploit, create derivative works based upon, combine with other works (and all copyrights therein and thereto and all renewals and extensions thereof), and otherwise distribute the UGC and all elements of the UGC, including without limitation, the photo and the likeness of any persons embodied therein, in any and all media now known or hereafter devised, worldwide, in perpetuity without compensation, permission, notification, attribution, or restriction from you or any third party.
You hereby release, discharge and agree to hold Pur30 and any person acting on Pur30’s behalf harmless from all claims, demands, and liabilities whatsoever in connection with use of the UGC.
- PROHIBITED USES
You may use the Sites only for lawful purposes and in accordance with these Terms & Conditions. You agree not to use the Sites:
In any way that violates any applicable federal, state, local, international law or regulation, or professional rules or standards (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries);
To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam”, or any other similar solicitation;
To impersonate or attempt to impersonate Pur30, a Pur30 employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing); and/or
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Sites or which, as determined by us, may harm Pur30 or users of the Sites or expose them to liability.
Additionally, you agree not to:
Use the Sites in any manner that could disable, overburden, damage, or impair the Sites or interfere with any other party’s use of the Sites, or access any equipment or network on which the Sites are stored or operated or any software used in the operation of the Sites or any equipment or software operated by any third party;
Use any robot, spider, or other automatic device, process, or means to access the Sites for any purpose, including monitoring or copying any of the materials on the Sites;
Use any manual process to monitor or copy any of the materials on the Sites or for any other unauthorized purpose without our prior written consent;
Use any device, software, or router that interferes with the operation, performance or output of the Sites;
Introduce any viruses, Trojan horses, worms, logic bombs, or other materials that are malicious or technologically harmful;
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Sites, the servers on which the Sites are stored, or any servers, computers, or databases connected to the Sites;
Attack the Sites via a denial-of-service attack or a distributed denial-of-service attack; and/or
Otherwise attempt to interfere with the operation, performance or output of the Sites.
- LINKS TO THIRD PARTY WEBSITES
The Sites include links to various third-party websites. Pur30 is providing these links solely as a convenience. Such linked third-party websites are not under the control of Pur30. We have not reviewed all of the third-party websites linked to/from the Sites and are not responsible or liable for the contents available at any such third-party linked websites. The appearance of third-party linked websites to/from the Sites do not imply Pur30′ endorsement of the third-party linked websites, its sponsors or any products or services offered on the third-party linked websites. Use of the third-party linked websites is at your own risk.
- Telephone Communications and Agreement to be Contacted
Providing Telephone Numbers and Other Contact Information. You verify that any contact information provided to Pur30, our agents, affiliates, and independent contractors, including, but not limited to, your name, mailing address, email address, your residential or business telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. You are strictly prohibited from providing a phone number that is not your own. If we discover that any information provided in connection with your registration is false or inaccurate, we may suspend or terminate your account at any time. Should any of your contact information change, including ownership of your telephone numbers, you agree to immediately notify us before the change goes into effect by texting STOP to any text message.
Your Consent to Receive Texts. You acknowledge that by voluntarily providing your telephone number(s), you expressly agree to receive text messages from us, our agents, affiliates, and independent contractors related to your account, promotions, registration, policies, changes and updates, reminders about incomplete or upcoming payments, follow ups to any push notifications delivered through our mobile application, any transaction with Pur30, and/or your relationship with Pur30. You acknowledge that text messages may be made to your telephone number(s) even if your telephone number(s) is registered on any state or federal Do Not Call list. You agree that Pur30 may obtain, and you expressly agree to be contacted at, any email addresses, mailing addresses, or phone numbers provided by you at any time or obtained through other lawful means, such as skip tracing, caller ID capture, or other means. You agree to receive text messages from Pur30, our agents, affiliates, and independent contractors even if you cancel your account or terminate your relationship with us, except if you opt-out (see below). You understand that you do not have to agree to receive automated promotional texts as a condition of purchasing any goods or services. To opt-out, please see the Opt-Out Instructions below.
Opt-Out Instructions. Your consent to receive texts is completely voluntary. You may opt-out at any time. To opt-out of text messages, text STOP to any text message you receive. You acknowledge and agree to accept a final text message confirming your opt-out. It is your sole responsibility to notify us if you no longer want to receive text messages. You waive any rights to bring claims for unauthorized or undesired text messages by failing to opt-out immediately or by failing to follow these instructions. Please allow up to thirty (30) days to process any opt-out request.
Fees and Charges. There is no fee to receive text messages from Pur30, our agents, affiliates, and independent contractors. However, you may incur a charge for these text messages from your telephone carrier, which is your sole responsibility. Check your telephone plan and contact your carrier for details. You represent and warrant that you are authorized to incur such charges and acknowledge that Pur30, our agents, affiliates, and independent contractors are not responsible for such charges.
Unauthorized Use of Your Telephone Device. You must notify Pur30 immediately of any breach of security or unauthorized use of your telephone device. Although Pur30, our agents, affiliates, and independent contractors will not be liable for losses caused by any unauthorized use of your telephone device, you may be liable for our losses due to such unauthorized use.
Your Indemnification to Us. You agree to indemnify Pur30, our agents, affiliates, and independent contractors for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or its state law equivalent, relating to your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes in your contact information, including telephone number. You agree to indemnify, defend and hold us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys’ fees). We shall have the exclusive right to choose counsel, at your expense, to defend any such claims.
Release of Claims. In consideration of the services provided by Pur30, our agents, affiliates, and independent contractors, you hereby release Pur30, our agents, affiliates, and independent contractors from any and all claims, causes of action, lawsuits, injuries, damages, losses, liabilities or other harms resulting from or relating to text messages, including without limitation any claims, causes of action, or lawsuits based on any alleged violations of the law (including, without limitation, the Telephone Consumer Protection Act, Truth in Caller ID Act, Telemarketing Sales Rule, Fair Debt Collection Practices Act, or any similar state and local acts or statutes, and any federal or state tort or consumer protection laws).
General. You are responsible for obtaining and maintaining all telephone devices and other equipment and software, and all internet service provider, mobile service, and other services needed to receive text messages. Text messaging may only be available with select carriers with compatible handsets. Your obligations under this Section will survive termination of these Terms & Conditions.
- INDEMNITY
You agree to indemnify, defend, and hold harmless Pur30 and its officers, employees, directors, agents and sponsors from and against any and all claims, damages, costs, or other expenses (including reasonable attorneys’ fees) that arise directly or indirect out of or from: (a) your breach of these Terms & Conditions or of any representation or warranty made by you in these Terms & Conditions; (b) any submissions you make to the Sites; and/or (c) your activities in connection with the Sites or Content.
- APPLICABLE LAWS & JURISDICTION
You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the Sites and your purchase of the products and services on the Sites.
Pur30 owns and controls the Sites (excluding third party linked sites) from its corporate offices within Utah, United States of America. Pur30 makes no representation that the Content is appropriate or available for use in other locations, and accessing the Sites or Content from jurisdictions where such access or the Content is illegal is prohibited. Users are solely responsible for compliance with all the laws of their jurisdictions.
The Federal Arbitration Act, applicable federal law, and the laws of the State of Utah, without regard to principles of conflict of laws, will govern these Terms & Conditions and any dispute between you and Pur30 arising out of or relating in any way to your use of the Sites or to your use or purchase of any Pur30’ products or services.
- DISPUTES: ARBITRATION AGREEMENT, TIME LIMITATION, & CLASS WAIVER
PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS.
You acknowledge and agree that before initiating any claim against Pur30, you will first give us an opportunity to resolve your problem or dispute. This includes sending a written description of your problem or dispute to us including, but not limited to, information or representations related to our products and upon which you rely. You may send the written description by U.S. Mail to Pur30, LLC, PO Box 788, Kaysville, UT 84037; Attn: General Counsel. You agree to negotiate with Pur30 in good faith about your problem or dispute. If for some reason your problem or dispute is not resolved to your satisfaction within 60 days after Pur30’ receipt of your written dispute, you agree to the dispute resolution provisions below.
Any dispute or claim relating in any way to your use of the Sites, to your purchase or use of any Pur30’ product will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
By agreeing to arbitration, you understand and agree that you are waiving your right to maintain other available resolution processes, such as a court action or administrative proceeding, to settle any disputes or claims. The rules in arbitration are different. There is no judge or jury. Although review is limited, an arbitrator can award on an individual basis the same damages and relief as would be available in court, and must enforce the same limitations stated in these Terms & Conditions as a court would.
You and Pur30 each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. This means that you and Pur30 agree to arbitrate in our individual capacities only, not as a representative of a class, a member of a class, or a Private Attorney General. Likewise, an arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent, Attn: General Counsel, PO Box 788, Kaysville, UT 84037. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its rules, including the AAA’s Consumer Arbitration Rules. The AAA’s rules are available at http://www.adr.org/consumer or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We will reimburse those fees for claims totaling less than $10,000 USD unless the arbitrator determines the claims are invalid or frivolous. Likewise, Pur30 will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are invalid or frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another location that is mutually agreed upon.
If for any reason a claim proceeds in court rather than in arbitration, the parties waive any right to a jury trial, unless such waiver is unenforceable. The parties also agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
You and Pur30 agree to commence any arbitration proceeding within 1 year after the claim arises (including the mandatory pre-dispute procedures outlined above) and that any proceeding commenced after 1 year shall be barred.
You agree that any controversy excluded from the dispute resolution procedure and class action waiver provisions in this Agreement (other than an individual action filed in small claims court) shall be filed only in the Superior Court of Salt Lake County, Utah, or the United States District Court for the Central District of Utah, and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts for any such controversy.
In order to avoid irreparable injury to Pur30, in the event of any breach or threatened breach by you of the provisions of this Agreement, we shall be entitled to seek an injunction or other equitable relief restraining such breach. Nothing in this Agreement shall be construed as prohibiting Pur30 from pursuing any other remedies available to it for such breach or threatened breach, including the recovery of monetary damages from you.
- INTELLECTUAL PROPERTY
The Sites and Content are the property of Pur30, and its licensors and are protected by United States and International Copyright laws. All copyright, trademark, and other proprietary rights in the Sites and in the services, products, software, text, graphics, design elements, audio, music, and all other materials originated or used by Pur30 at the Sites or elsewhere are reserved to Pur30 and its licensors. You acknowledge that content available through the Sites including, without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, including content provided by suppliers, sponsors, or third-party advertisers (“Intellectual Property Rights”), is protected by copyright, trademarks, patents, or other proprietary rights and laws. You are hereby granted only a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the Sites for the sole purpose of using or placing an order via the Sites, provided that you do not remove or obscure the copyright notice or other notices displayed on the content. Except as expressly provided in this Agreement, nothing contained in this Agreement or on the Sites shall be construed as conferring any other license or right, expressly, by implication, by estoppel, or otherwise under any of Pur30’ or a third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.
- PURCHASING PRODUCTS ON THE SITES
Pur30 reserves the right, without prior notice, to discontinue or change specifications and prices on products without incurring any obligation to you. Pur30 takes reasonable precautions to try to ensure that the prices quoted on the Sites are correct, and to describe the items available on the Sites as accurately as possible and to depict the most up to date packaging. However, when ordering products, please note that Pur30 does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the Sites will match the actual product that you receive. If a product described on the Sites is not as described when you receive it, or the packaging on the Sites does not match the product you receive, your sole remedy is to return it to us in an unused and undamaged condition in accordance with our Return-Policy, which is listed on the Sites under Customer Service. Please be aware that prices, availability and other purchase terms are subject to change without prior notice. We make every effort to ensure the accuracy of the information on the Sites and to correct errors once discovered. Pur30 reserves the right to revoke any stated offer to correct any errors, inaccuracies, or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover an error has occurred after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded the full amount of your order.
- SEVERABILITY
If any provision of these Terms & Conditions is held to be unlawful, invalid, void, or for any reason unenforceable, you and we agree that the provision will be deemed severable from the Terms & Conditions and will not affect the validity and enforceability of any remaining provisions (including any remaining provisions under the heading of the provision that was deemed unenforceable).
- HEADINGS FOR CONVENIENCE ONLY
Any heading or subheading contained in these Terms & Conditions is solely for convenience of navigation and should not be used to interpret any specific provision.
- CANCELLATION POLICY
You may cancel your membership at any time. Send an email to support@pur30.com.
- REFUND/RETURN POLICY
REFUND/RETURN:
- Items ordered online are non-returnable. After buying the second order, the first order cannot be refunded.
- Orders with vouchers are non-returnable.
- If product has been open and/or used, then there will be no refund given.
- We will replace or refund any item(s) damaged during shipping.
- We do not offer a money-back return policy for the products that were opened and/or used.
Returns Process:
Unopened/Unused Product
- Please send an email to support@pur30.com and let us know you would like to return the product.
- Pur30 support will send you an RMA number through email with additional instructions on how to package and ship the product back to Pur30.
- Ship any unused product back to us.
- Once we receive the product(s) we will send you an e-mail to notify you that we have received your returned item.
- Your refund will then be processed and a credit will automatically be applied to your card (3-5 days after your return is received).
- We will refund the original purchase price of the product minus a 10% restocking fee.
Opened/Used Product
- We do not offer a money-back return policy for the products that were opened and/or used.
Damaged Product
- We will also replace or refund any item(s) damaged during shipping.
- Please contact us immediately at support@pur30.com and they will send you an email with additional instructions.
Please EMAIL us directly at support@pur30.com if you have any questions.
Returns: You can exchange any unused product without any questions within 7 days. If product has been open and/or used, then there will be no refund given. We will replace or refund any item(s) damaged during shipping. We do not offer a money-back return policy for the products that were opened and/or used.
Returns Process: Unopened/Unused Product: Please send an email to support@pur30.com and let us know you would like to return the product. Pur30 support will send you an RMA number through email with additional instructions on how to package and ship the product back to Pur30. Ship any unused product back to us. Once we receive the product(s) we will send you an e-mail to notify you that we have received your returned item. Your refund will then be processed and a credit will automatically be applied to your card (3-5 days after your return is received).
Opened/Used Product: We do not offer a money-back return policy for the products that were opened and/or used.
Damaged Product: We will also replace or refund any item(s) damaged during shipping. Please contact us immediately at support@pur30.com and they will send you an email with additional instructions. Please EMAIL us directly at support@pur30.com if you have any questions.
- SHIPPING POLICY
SHIPPING & HANDLING – SHIPPING OPTIONS
United States
Shipping starts at $4.95-$5.95 depending which US Zone you are in from our Utah warehouse
Shipping rates increase about a $1-$2 per pound depending on the Zone
Taiwan
Shipping is included in the product price
Hong Kong
Shipping is included in the product price
Singapore
Shipping is included in the product price
Japan
Weight (LBS) | Shipping Cost |
0.1 – 0.5 | US $17.50 |
0.51-1.0 | US $19.98 |
1.01+ | US +$1.50/lb. |
Pur30 online orders are shipped Monday through Friday (excluding major federal holidays). Below are the shipping options available. Please select the option that best suits your delivery needs during Checkout.
Standard Service
Standard shipping orders are sent via USPS priority and First Class mail or UPS. Most orders shipped via Standard Service are processed and shipped within 1 – 3 business days, depending on product availability. Most Standard orders are delivered within 3-6 business days from the order’s ship date.
* Please contact us if your order takes any longer than our estimated time.
* * Please note that PO boxes may take up to 14 days for delivery.
- BILLING DESCRIPTOR
The charge will appear on your bank statement from:www.pur30.com.
- TERMS OF SALE (WHEN APPLICABLE)
Orders, Acceptance and Cancellation. Your order is an offer to buy. Pur30 may send an order confirmation email to acknowledge receipt of your order, but Pur30 does not accept your order until we send you notice that the Product has shipped. Pur30 may process payment for and ship individual items of an order separately. Pur30 reserves the right at any time, even after we send you a confirmation email, to decline or cancel your order or to limit order quantities for any reason, including errors or suspected fraud.
Pricing and Availability. Prices and promotions are subject to change. Pur30 strives to communicate accurate pricing and product information, but errors may occur. In the unlikely event that an error impacts your order, or a Product ordered is no longer available, we will either contact you for instructions or cancel your order.
Taxes and Fees. Unless you provide Pur30 with a valid and correct tax exemption certificate, you are responsible for sales and other taxes associated with your order.
Shipping. Product title passes to you when the Product ships. You are responsible for inspecting the package(s) upon delivery and must note any visible damage on the proof of delivery (POD) or other delivery receipt the carrier asks you to sign. Pur30 is not responsible for any visible shipping damages not noted on the delivery receipt.